I-Gear for Microsoft Proxy is an award-winning, server-based Internet Content Management solution that allows organizations to control and focus Internet usage, for increased productivity and decreased liability.
The product contains a vulnerability that allows users traveling through the proxy to render I-Gear's activity report feature unusable.
I-Gear's activity report can be made inoperable by sending a large URL (over 255 characters) via the proxy product. This URL will generate an invalid entry disabling access to the activity report.
Solution:
Symantec is working on a new release of software that will solve the problem as soon as possible.
Temporary Solution:
This is only a partial solution, and you can not run it on you current log file (since it is being used by I-Gear), but it still provides a temporary solution for administrators that are unable to access their activity report.