Web application penetration testing by ReactionIS revealed a SQL injection vulnerability in the ITSM component of Hornbill's Supportworks Application. The vulnerable file is calldiary.php found in the /reports folder of the webroot. This attack can be used to take full control of the host by writing a php webshell document (using mysql into outfile ) to the webroot. Exploiting this issue could allow an attacker to compromise the application, access or modify data, or exploit latent vulnerabilities in the underlying database. The following URL is vulnerable to SQL injection:
In addition to posting on the website, a text version of this notice has been posted to the following e-mail and Usenet news recipients.
-bugtraq () securityfocus com
-full-disclosure () lists grok org uk
Future updates of this advisory, if any, will be reflected on this page, but may or may not be actively announced on mailing lists or newsgroups. Users concerned about this problem are encouraged to check the current page for any updates.